We welcome your comments, feedback and questions. Whether you'd like to recognize an outstanding staff member or offer a suggestion, please contact us using one of the methods below. To schedule an appointment, click here.
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For the hearing impaired, dial 711 on your phone, and you will automatically be connected to a Telecommunications Relay Service operator which will call any Altru number you provide.
Please note, Altru will not request personal health information without first confirming your identity. To learn more about protecting your privacy and how to spot health insurance scams, visit ftc.gov.
We will reply on weekdays within 48 hours.
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To best serve your healthcare needs, Altru now provides you with multiple communication options to stay connected with your healthcare provider. To learn more about texting and how to opt-in to receive text messages, click here.
Altru Health System is committed to ensuring you receive the information needed to manage your health. For general questions or feedback, you may fill out the Contact Us form below to message our Customer Service staff. You may also use this form to share your experience or provide suggestions.
Please note, this form is for non-medical questions or feedback. For your security, do not include personal health information such as your Social Security Number or medical information. If you have a medical question, please make an appointment or message your provider via MyChart.
If you would like to share a compliment or concern regarding the care you received at Altru, please utilize the secure messaging feature on MyChart or contact Altru's Patient Experience Specialist team at 701.780.5055 to share your story.
If you are looking to schedule or reschedule an appointment, please log in to MyChart.
This form is not for emergency use. Please call 911 for emergency medical attention.
Thank you for choosing Altru Health System. We look forward to your inquiry.